Privacy Policy

Effective Date: 03 Oct 2025

At EkSutra we values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, contact number, address, and any other details you provide through our contact forms or inquiries.

• Non-Personal Information: Browser type, IP address, device information, pages visited, and cookies to improve website performance.

• Transactional Information: If you request quotes, place orders, or make payments, we may collect billing details necessary to fulfill your order.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and requests.

• Process and deliver products or services you purchase.

• Improve our website, offerings, and customer experience.

• Send you updates or promotional materials (only if you opt-in).

3. Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, or similar technologies to:

• Enhance user experience.

• Track website traffic and performance analytics.

• Store your preferences for future visits.

You can disable cookies through your browser, but some website features may not work properly without them.

4. Data Sharing

We do not sell, rent, or trade your personal data.
We may share your data only in the following cases:

• With service providers who help us operate the website and deliver services.

• To comply with legal obligations or government requests.

• To protect our rights, privacy, safety, or property.

5. Data Security

We implement reasonable physical, electronic, and managerial procedures to protect information from unauthorized access, alteration, disclosure, or destruction.
However, no online transmission or storage can be 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal data.

• Withdraw consent for marketing communications.

• Lodge complaints with a data protection authority if you believe your rights have been violated.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

8. Policy Updates

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.